TMI

I had the sweetest customer today. She wanted a new Mexican blanket because her ex had ruined her old one at a party. Without me really asking anything more about it, she continued on telling me he was the most awful person she'd ever met. Revealing that he's a drug addict, an alcoholic and in jail for armed robbery, leaving her alone with their little son.

It's not that I mind listening, not at all. I just find it heartbreaking that there obviously aren't enough people around her as a support system, or else she wouldn't feel the urge to confide in a total stranger.

I've always said that this job requires much more psychology skills than anything else.